E.A. University – A Complete Online and Classroom Training System
EA University, our training center for owners, managers and baristas, utilizes state-of-the-art instructional design to deliver effective, efficient and easy to use training materials. Some unique features of E.A. University are:
- Online courses available on demand, any time/any place
- Curriculum for traditional classroom or individual training available for download
- Each owner can easily track the training progress of their employees using automated, secure, online tools.
- Hours of training videos demonstrating every barista skill
- All training videos are available for download for iPods and other portable video devices.
- E.A. Barista Certification Testing Online– The E.A. Level 1 Barista Certificate is automatically delivered to owners and employees who have successfully completed the Certification Test.
E.A. University courses include:
- Welcome to the E.A. Community
- Customer Service Skills (2 Part Series)
- Introduction to Coffee
- Espresso Bar Skills (3 Part Series including Espresso Equipment, Espresso Fundamentals and Drink Preparation)
- Frozen Xplosion Frappe and Smoothie Drink Preparation
Classroom Materials
All the online courses also come in a downloadable, printable format so you can teach a classroom of any number of students. Download the videos to your iPod and show them as you go through the lessons. There is a Leader's Guide and Participant Guide for every course.
Sample - Participant Guide, Customer Service